Privacy Policy

Effective Date: August 12, 2020

At Parachute Digital Solutions, Inc. (“Parachute”), we know that the information you provide us or that we collect about you is private and personal. 

We want you to understand what we do with that personal information and what measures we take to protect your privacy.

We collect personal information to facilitate future conversations or make product recommendations, to provide you with our products and services and to help service your accounts. Sometimes this information comes directly from you to us (either via our website, when you call us or when you file a claim), and other times it comes to us indirectly, particularly through insurance brokers or other partners with whom we have a trusted relationship.  We are also required to collect certain information to meet legal and regulatory requirements.

In addition, you may have certain rights with respect to this personal information, so we encourage you to read this Policy carefully, and to contact us if you have any questions.

What type of information does Parachute collect and maintain?

The information we collect enables us to provide you with services and products that meet your individual needs, and to provide you with high levels of customer care.  As a regulated insurance agency, Parachute is also required by state laws and regulations to collect and maintain certain information about our customers. 

The types of personal information we collect and share depend on the product or service you have with us or have requested information about. 

We typically collect information directly from you.  We may also collect personal information about you through your interactions with this website. In addition, we may create records of personal information about you in the course of providing services or products to you. We also collect information about you from third-parties, including government agencies and our service providers. In all cases, we collect personal information about you in accordance with the principles outlined in this Policy and applicable law.

The table below provides more detailed information about the types of information we collect and why:

Information we collectWhy we collect itLawful basis
If you apply for, inquire about, or obtain a product or service from us, we may collect your: name, address, telephone number, Social Security Number, email address, financial information (such as employment and income history, banking relationships, assets and liabilities), financial account information, health information, demographic information, driving records, and information about your transactions with us (such as payment history and account balances). This information is necessary to provide you with products, services, or information you requested or to take steps at your request prior to providing you with a product or service, for us to comply with a legal obligation, or for us to carry out related business and operational activities.Necessary for the performance of a contract or in order to take steps to enter into a contract; necessary to meet legal requirements.
When you apply for, inquire about, or obtain a product or service from us, we may also obtain your credit history from consumer reporting agencies.This information is necessary to provide you with products, services, or information you requested or to take steps at your request prior to providing you with a product or service.Necessary for the performance of a contract or in order to take steps to enter into a contract; legitimate interest; consent.
If you do business with one of our partners, we may receive personal information about you to allow us to identify and offer you products that may be of interest to you. This information may include your name, address, contact information, Social Security number, financial information, demographic information, commercial information about your purchasing history, employment and professional information, and inferences based on this information regarding your preferences.This data is used to offer products and services that may be of interest to you as permitted and subject to applicable law.Legitimate interest.
If you request or agree to receive electronic communications or physical mailings from us, we may collect your name, email, phone number, including cell phone, or physical address. This information is necessary to send you the information you have requested.Consent; legitimate interest.

If you choose not to provide us with personal information, or withdraw your consent to processing (where applicable), it may affect our ability to provide you with the products or services you have requested.

International Users

This website is based and administered in the United States of America. The website is governed by the laws of the United States and is not directed at users based outside of the United States.

Information about Cookies and Do Not Track.

While you are on-line, your computer saves files that are known as “cookies”. These small files \ control how our website is displayed and operates. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure.

When you visit ParachuteDigital.com and other related sites, cookies are used to collect technical information about the page and services that you use, and how you use them. This may include device-specific information, your navigation throughout the site, and other technical and browsing preferences including your location and entry point to site. Additional personal information may be collected when you choose to submit an application or other inquiry that includes personal information.

What types of cookies do we use?

We use a combination of third-party cookies, session cookies, and persistent cookies on our Website.

Third-party cookies belong to and are managed by other parties, such as Google, Facebook, LinkedIn or other service providers. These cookies may be required to render certain forms, such as email list sign-up, or to allow for some advertising outside of our website.  In particular, Google Analytics allows us to understand how our media campaigns work and how you interact with our website in order to improve the user experience. 

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close the web browser. 

Persistent cookies are used to remember your preferences within the website and remain on your desktop or mobile device even after you close your browser or restart your computer. We use these cookies to analyze user behavior to establish visit patterns so that we can improve our website functionality for you and others who visit our website. These cookies also allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.

The cookies we use help provide functionality to the Website and help analyze website usage more accurately. Technical information collected through the website is used to analyze and report on website traffic, marketing and usage trends, for security purposes, to tailor the right products and services to your needs and profile, and to improve online content and services.

In addition, we use third party analytics tools to analyze website traffic and improve the site, based on information collected by cookies. We may also use this data to personalize your experience on the Website.

How are cookies used for advertising purposes?

We, directly or through third party companies, use cookies and ad technology such as web beacons, pixels, and anonymous ad network tags help us offer products that may be of interest to you. They also help us collect aggregated audit data, research, and advertising performance reporting. Pixels enable us to understand and improve how we offer products to you, and know when certain ads have been shown to you. Since your web browser may request web beacons directly from ad network servers, these networks can view, edit, or set their own cookies, just as if you had requested a web page from their site.

You can choose not to enable off-site and third-party-informed advertising by adjusting your cookie settings. Doing so will not remove advertising from the websites you visit, but, instead, will result in the ads you see not being matched to your interests by any cookies you choose to delete or block.

How are third party cookies used?

For some of the functions within our website we use third party suppliers, for example, when you visit a page with embedded YouTube videos. These videos or links (and any other content from third party suppliers) may contain third party cookies, and we encourage you to consult the privacy policies of these third party vendors on their websites for information regarding their use of cookies.

How do I reject and delete cookies?

You can choose to reject or block all or specific types of cookies for our websites and/or the websites of any third party suppliers by changing your browser settings. Please note that most browsers automatically accept cookies. Therefore, if you do not wish cookies to be used, you may need to actively delete or block the cookies. If you reject the use of cookies, you will still be able to visit our website but some of the functions may not work correctly. You may also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies generally. By using our website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.

Do not Track

Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common standard for of how to receive and interpret the various DNT signals provided by browsers, our services do not currently respond to browser DNT signals. For more information on DNT, see https://allaboutdnt.com/.

Who do we share your personal information with, and why?

We may disclose personal information to our parent company (for example, for Anti-Money Laundering compliance purposes), when required by law, or to the primary insurance carriers we work with and our service providers for the purposes described above. For example, using service providers may be necessary for the administration and maintenance of our IT systems. We may also transfer information, including your personal information, to third parties as necessary to provide the products and services you request, such as underwriting your risk, assisting you in completing a transaction, or processing claims. We require our service providers to provide written assurances regarding the security and privacy protections they have in place to protect any personal information transferred to them, as well as their compliance with our security requirements and any applicable laws and regulations.

As allowed by law, we may from time to time share non-public personal financial information with a non-affiliated third party that performs services or functions on our behalf. These services or functions may include marketing of our own products and services; or financial products or services offered pursuant to a joint agreement between us and one or more financial institutions.

The third parties we may share your personal information with include:

  • independent agents and business partners;
  • third-party service providers;
  • regulatory authorities; and
  • our auditors and legal advisors.

We may share your information with our parent company or sister companies, or other companies under common ownership or control of our ultimate parent company. This sharing is done so that these entities can provide services to us, and may be necessary to provide you with services, products, or information you have requested or expressed an interest in.

Your information may only be transferred to another country for processing as permitted and/or required, and in compliance with, applicable law.

Where do we keep your personal information and how long do we keep it?

We store personal information about you on computer systems operated by or under the supervision of Parachute, our parent company, or our service providers. We will maintain personal information about you for as long as necessary in connection with both our and your legal rights and obligations for the purposes for which it was collected, to defend or advance legal claims, or as otherwise required by applicable laws and regulations. 

How is my personal information secured?

We maintain physical, electronic and procedural safeguards to protect personal information and prevent unauthorized or accidental use, access or loss. We limit access to personal information to those who have a business need for such access. Individuals who process personal information on our behalf may do so only in an authorized manner and are required to keep your information confidential. We have policies in place that regulate how our employees and contractors handle personal information. We limit access to our premises and to our computer networks, and take steps to safeguard against unauthorized access to those premises and networks. We have procedures in place to manage any suspected data security breach and will notify you and any applicable regulator of a suspected data security breach consistent with applicable legal requirements.

What are my rights?

You may have various rights with respect to the information we have about you depending on the particular information and the context in which it was obtained. These rights are defined under a variety of privacy laws and regulations, each of which may or may not be applicable to our relationship with you or certain information we have about you. 

Privacy Rights under GLBA and the Fair Credit Reporting Act

In general, to the extent we received, obtained, or generated information about you in connection with providing you with a financial service or product within the United States, your rights with respect to that information are generally governed by the Gramm-Leach-Bliley Act (GLBA).  We provide GLBA specific privacy notices to our consumers and customers as required by the GLBA. These notices also address your rights, to the extent applicable, under the Fair Credit Reporting Act. For more information about your rights with respect to this information, including the right to opt-out of some sharing of your information with third parties, you can access our GLBA privacy notice at the bottom of this Privacy Policy.

Submitting Privacy Requests

Requests to exercise your privacy rights as noted above, to the extent applicable, may be made by contacting us at info@ParachuteDigital.com. 

Children and minors.

We do not knowingly collect personal information directly from individuals under 18 years of age.  Our products and services are not intended for individuals under 18 years of age. No one under 18 years of age should submit or post personal information through our online services.  We may collect personal information regarding individuals under 18 years of age from their parents or legal guardians, but only as necessary to provide our products and services.

Changes to this policy.

We reserve the right to change this privacy policy at any time in our sole discretion. If we make changes, we will post the revised policy here, so that you can see what information we gather, how we might use that information, and in what circumstances we may disclose it. When we modify the policy we will also modify the “Effective date” at the top of this policy. If our privacy policy changes in any material respect, we will notify you of such change as required by law.

How can you contact Parachute if you have privacy questions?

If you have any questions about the privacy of your information or this Privacy Policy, you can contact us at info@parachutedigitalsolutions.ca.

 WHAT DOES PARACHUTE DIGITAL SOLUTIONS INC. DO WITH YOUR PERSONAL INFORMATION?

Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social security number, income, and employment information Account balances, transaction history, and credit history Medical information When you are no longer our customer, we continue to share your information as described in this notice.
How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Parachute Digital Solutions Inc. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes Parachute Digital Solutions share?Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YesNo
For our marketing purposes—
to offer our products and services to you
YesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday businesspurposes— information about your transactions and experiencesYesNo
For our affiliates’ everyday business purposes—
information about your creditworthiness
YesNo
For nonaffiliates to market to youNoWe do not share
Who we are
Who is providing this notice?Parachute Digital Solutions Inc.
What we do
How does Parachute Digital Solutions protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Parachute Digital Solutions collect my personal information?We collect your personal information, for example, when you Create an account Buy a product Interact with our Member Portal We also collect your personal information from others, such as credit bureaus, business partners, affiliates and other companies.
Why can’t I limit all sharing?Federal law gives you the right to limit only Sharing for affiliates’ everyday business purposes—information about your creditworthiness Affiliates from using your information to market to you Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.
Definitions
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.